Frequently Asked Questions (FAQ)
1. When will I receive the software after purchase?
Our software is delivered instantly and automatically! You can access the "Downloads" section from the "My Account" page to download the loader, and view your license key from the "Order Details" page.
2. Are the softwares safe? Can I get banned from the game?
Our software is completely safe and is automatically updated after every game patch. However, this does not guarantee that you will never get banned. For your safety, we recommend playing with a newly created "smurf" account. If you play in an obvious manner and receive a lot of reports, you may get banned from the game.
3. How to install and use the software?
After downloading the software, run the loader and follow the instructions. Once the installation is complete, enter your license key to activate the software.
4. Do you provide technical support?
Yes, we provide 24/7 technical support for software usage or any problems you may encounter. You can reach our support team through the "Support" section.
5. Is it possible to get a refund after purchase?
Unfortunately, no. This is a digital product, and digital products cannot be returned once delivered.
6. Can I use the license key on more than one computer?
No, your license key is locked to the computer where the loader is first logged in. If you try to log in from another computer, you will receive an "Hwid does not match" error. If you want to use it on another computer, you must purchase a new license.
7. How are software updates handled?
Our software is automatically updated after every game update. This way, you always use the most up-to-date and secure version.
8. What should I do if I encounter a problem during installation or usage?
If you face any issues during the installation or usage of the software, please refer to our comprehensive guides in the "Help" section or contact our support team for immediate assistance.